Organizations, more than ever, rely on business intelligence
systems to make key decisions. There is a huge emphasis on creating
applications that can improve organizational productivity and efficiency and
generate customer loyalty, for example, Enterprise Resource Planning (ERP),
Customer Relationship Management (CRM), Supply Chain Management (CRM), and
Business Intelligence (BI).
Companies invest huge amounts of money on these
technologies to ensure streamlined business processes. However these systems
can only reach its potential if they work on valid data. Inaccurate data can make the whole system
ineffective and impact the decision process as well.
Decision makers who formulate business plans
and strategies based on analysis derived from these enterprise applications are
at risk unless a data quality program can ensure data validity at the most basic
level. Decisions based on faulty data can cause direct financial loss,
undermine customer loyalty, and damage an organization’s credibility. Data
quality experts estimate that bad data can cost a business as much as 10 to 20
percent of its total system implementation budgets.
Any business improves efficiency and reduces risk exposure
through quality data. After all, the information applications that run the business
run on data themselves.
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