Tuesday, 1 October 2013

Optimize success with accurate SAP Lists

There has been a call for better overall support from SAP for its products. UK & Ireland SAP User Group's annual survey found that users of SAP Business Suite and SAP Business Objects have expressed dissatisfaction with the service provided by the enterprise software company.

There has been a rapid growth in the number of companies opting to use SAP Business Objects as their analytics platform. It has increased from 7% in 2011 to 30% in 2013. Many want to integrate their core Business Suite software implementation with business Objects, however, lack of support from SAP is an issue. Many users have voiced out their frustration with the overall support provided by SAP for its products.

SAP has responded to this criticism by planning to implement a number of changes. "SAP takes feedback from our customers very seriously," said Pam Ireland, vice president, Analytics Customer Success, SAP.
In the meantime, we will keep our fingers crossed, hoping that all improvements and enhancements are implemented as early as possible.

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